Help

Why doesn't the video play?

To view the the Partners in Animal Health videos online you will need a high speed internet/broadband connection supplied by cable, DSL, or satellite. If you have a high speed connection and are experiencing video playback problems, click the "pause" button below the video and allow the video to fully load. Once the bar indicates the video is fully loaded, click "play" to resume video viewing.

All video content on the Partners in Animal Health website is formatted in Macromedia Flash Player. Flash is a free download that can be installed on your computer quickly and easily. To install Flash click this link: Install Flash Player. For best video quality we recommend installing Flash version 8 or higher.

Can I download a copy of the videos to my computer?

The Partners in Animal Health videos are not available for download. Some video content is available for purchase on DVD. To view a listing of our DVD products and pricing, go to "Purchase DVDs and Subscriptions" on the main menu.

Can I copy the images and other materials in the website?

All videos, images, and written materials available in the Partners in Animal Health website are copyrighted and protected by Cornell University College of Veterinary Medicine. External links from outside websites are encouraged however, no videos and images may be copied and removed from the site without obtaining permission from Cornell University College of Veterinary Medicine, Partners in Animal Health. For more information contact us at Partnersah@cornell.edu or phone us at 607-253-3081.

What are the best settings to view this website?

This website has been formatted for a minimum screen resolution of 1024 x 768 pixels.

Other technical questions?

Contact us

• Email: Partnersah@cornell.edu
• Phone: 607-253-3081